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2. Membership and employment
Have you already attended your personal appointment? Here are the next steps: Become a Smart member To start, become a member of the cooperative and complete the Employment Datasheet. We'll confirm your data within one business day. Please note: Membershi...
1. Infosession and first consultation
1. Info session Do you want to know more about the Smart cooperative - what we do and how you can work with us? Then attend one of our weekly info sessions! Our info sessions take place weekly, usually on Thursdays at 11 a.m., alternating between English and...
Members of the Supervisory Board
The Supervisory Board of the Smart Cooperative (SMartDe eG) has 5 seats and is composed as follows: Norbert Kunz, founder and managing director of Social Impact GmbH Sebastian Paule, Director of Development & Finance SmartBe (for SMartBe Foundation) Marie...
Rights and Duties of the Supervisory Board
The Supervisory Board of SMartDe eG has 5 seats. Ideally, these should be filled as follows: 1 representative of the SmartBe Fondation (mandatory seat according to the Statue of SmartDe eG) 1 representative of the active members 1 representative from sci...
Mein.Smart
Mein.Smart - your safe payroll documents storage on Nextcloud You will receive access to your personal cloud on Mein.Smart at the end of your first month of employment. You will then receive a notification by email and should create a password when logging in...
Smart Guide
Smart Guide This guide contains all relevant information and workflows regarding your work with Smart. Please note that this page is continuously updated. This website is public and you do not need extra access. The log in function in the top bar is only use...
VAT exemption §4 Nr. 21
VAT exemption according to §4 Nr. 21 Buchst. a Doppelbuchst. bb UStG This exemption must be provided by your client. This means that if your client has a tax exemption under Section 4 No. 21 of the German VAT Act (UStG) for the service we intend to invoice, w...
VAT exemption §4 Nr.22
We issue invoices without VAT (under Section 4 No. 22 of the German VAT Act, UStG) to private individuals or organizations (associations, companies, etc.) if the client does not have their own VAT exemption under Section 4 No. 21 and the educational services h...
FAQ - VAT tax
I am a small business owner - why does Smart issue an invoice with VAT? Because Smart is subject to VAT and the invoice is issued via Smart and not with your private tax number. What VAT rate applies? Smart is subject to VAT. Whether a service is su...
Governance
Quarterly Reports You will find here statistics on cooperative developments on a quarterly basis. Events & Surveys Smart will keep you informed about interesting events, important dates etc. on this page. General Information We archive all important ...
Log in
No Smart account yet? First, you should register in our Smart Portal. More info on the next steps in the portal can be found here. Logging in to your account in Smart Portal Go to and select the Sign in option to log in to your already existing account. ...
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Side income
Self-employed activity If you have your own tax number, you can invoice some of your services yourself alongside your employment with Smart. Annual income comparison If you are covered by public health insurance through Smart, it is important that your empl...
Order rejected or client blocked
Your order has been rejected? Smart will reject the order from you if: The planned activity requires a license or a guarantee. The planned activity does not comply with the statute of the cooperative. The planned activity cannot be processed through Smar...
Cancelling orders
Cancelling an order form in "Smart confirmation" You’ve just sent us an order form and then noticed an error? If the order form is still in “Smart confirmation”, simply open it, scroll to the bottom of the page, and click “Retrieve Order”: The order will i...
Requesting changes
On the left in the graph below, find in which status is currently the order that you want to change and proceed accordingly. You can leave us a comment under each order - please note that we are not notified, once the comment has been added after submitting...
Check order status
What happens with the order? After creating the order, it will be sent to Smart for confirmation. Here, we will take a closer look at the order and contact you if we have any questions or comments. If your order needs to be confirmed by the client, it will be...
Check invoice status
Invoices are created based on orders and go through different statuses. In the “Invoices” overview, you will find lists showing the current status of each of your invoices. Click on the relevant status to view and open your invoices. Invoices are sent to your...