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137 total results found

01 - Smart membership

03 - Orders and invoices

The order is the basis for invoicing. Create an order for each project and/or service that you intend to bill to your clients.You can send an order directly from the portal to your client for confirmation, or you can skip the client confirmation for agreements...

06 - Expense reimbursement

Learn how you can plan and claim your professional costs in the Smart budget.

04 - Employment

Find out everything about employment at Smart, how you can request it and manage it and what benefits are available to you.

00 - Contact and data protection

07 - Smart Bildungswerk

Information for teachers, couches and freelancers active in the educational sector as well as employees of Smart Bildungswerk

09 - Smart Community

10 - Frequently Asked Questions

02 - Smart Tools

Basic functionalities of Smart Portal

05 - Budget

Understand your Smart budget and learn how to manage it. Find out how to create a collective budget and share it with others using a budget transfer.

08 - Collectives

Work with other members as a group and manage your collective budget. Create orders, expense reimbursements, pay your project partners via direct payment and share your budget with the members of your collective. Learn how it works here.

Logging in

Dashboard

Settings

Adding a new client

Short tutorial on adding a new client

Communication with clients

An overview of all e-mails and notifications that your clients may receive in the course of order processing

Order Processing

How to create, change or cancel your order

FAQ - Order processing

Your employment

First steps towards your first employment with Smart

Get in touch with us

Data protection

Becoming a member

How to become a member of Smart?

Smart Portal

The Smart Portal is an online portal developed by Smart Germany and Smart Austria for easy use of Smart services. The platform is constantly being developed and improved. The functions that are available through the Portal are: creating orders and invoicing, e...

Reimbursement conditions

How to check your available budget, which receipts can be accepted and more

ABC of employment

All questions and answers relating to employment

Managing your budget

All information on the budget overview and budget transfers

Other benefits

Your budget is mainly used for your employment costs. As part of your employment at Smart, you can also benefit from other employee benefits such as Urban Sports Club, a job ticket or a company pension scheme.

Collective budget

Expense reimbursement

Travel expenses

Direct payments to third parties

Before employment

Your employment

Employment categories

Your employment

Managing your employment

Your employment

1. Step: Entering receipts

Expense reimbursement

2. Step: Submit reimbursement of expenses

Expense reimbursement

Combine several receipts and submit them for reimbursement. Receipts can be collected in expense reimbursements and sent to the Smart team if there is sufficient budget.

Community

Community in Smart Portal

Cooperative Life

Community in Smart Portal

The Executive Board

The Cooperative

The Supervisory Board

The Cooperative

What does the supervisory board of a cooperative do, what are its functions and who are the people behind it?

The General Assembly

The Cooperative

Login

Logging in

Log in to Smart Portal The individual access credentials can be requested from Smart. The username is your email address. You should change your password immediately after first sign-in using the 'Change Password' function under Settings (top right). During ...

Dashboard

Dashboard

On the dashboard you can see a short overview of your orders and invoices. Detailed view of each order or invoice can be opened by double-clicking on the respecitve line. By clicking on the Smart logo you will return to the Dashboard. Via Menu Orders you can ...

Settings

Settings

In the settings, you can change your email address and password, as well as select the language (German or English). The settings can be found in the top right corner of the window. Please change your password after the first login!

Adding a new client

Adding a new client

Click the “Add new client” button or create a new order. If a client is not registered in the database yet, you will be prompted to add the new client when you create the new order. It is only possible to add new clients in connection to orders. Please note t...

E-Mail notifications from the Smart Portal

Communication with clients

We highly value transparent communication between you and your client. Therefore, here you will find an overview of all notifications that your clients may receive in the course of order processing and invoicing, for your information. Neuer Auftrag zur Best...

Creating orders

Order Processing

Create a new order as soon as you want to realize an order with your clients. You have the possibility to send orders for confirmation to clients and thus keep a good overview of your orders and their status. An order is the basis for invoicing. Please fill ou...

Privacy Policy Smart Website

Data protection

Privacy Policy 

Privacy Policy Smart Portal

Data protection

Who we are The protection of your personal data is of particular concern to us. Therefore, we process your data exclusively in accordance with the legal provisions. In this privacy information, we inform you about the most important aspects of data processing...

FAQ - invoicing process

FAQ - Order processing

What is the difference between an order and an invoice? You place an order with Smart with all the information required to issue an invoice. Once the order has been checked by our team, it is confirmed and an invoice is issued. The invoice is an official do...

Dashboard

Smart Portal

On the dashboard you can see a short overview of your orders and invoices. Detailed view of each order or invoice can be opened by double-clicking on the respecitve line. By clicking on the Smart logo you will return to the Dashboard. Via Menu Orders you can ...

Settings

Smart Portal

In the settings, you can change your email address and password, as well as select the language (German or English). The settings can be found in the top right corner of the window. Please change your password after the first login!

Reimbursement conditions

Reimbursement conditions

In a nutshell Professional cost and travel expenses will be reimbursed from your budget. Costs can be reimbursed only if they are related to an order processed via Smart or to your activity at Smart. All professional expenses that you wish to reim...

Employment Datasheet

Becoming a member

Once your membership of the cooperative has been activated in the Smart Portal, you will be asked to complete the employment data sheet. You will be required to enter important employment-related data to start your contract. After you complete this form you wi...

Employment conditions

Your employment Before employment

You will receive an employment contract for a job at Smart. The prerequisites for this are membership of the cooperative and orders that cover your employment costs. Of course, formal employment law conditions must also be met.  Your membership of Smart does ...

View your employment and find documents

Your employment Managing your employment

List of employments In the list of employments you will see all your current and past employment contracts with Smart.  View of employment and documents An employment can be opened from the employment list. The overview shows the start and end date of the...

Ending your employment

Your employment Managing your employment

If you want to terminate your contract (for example, because there is no budget or you have another job), a formal notice of termination with the following details is required: Date of the letter (at least two weeks before the end of the desired contract en...

Employment categories Smart eG

Your employment Employment categories

Here you will find the salary categories that can be selected for the employment contract with Smart eG. If you are employed by Smart Bildungswerk, please refer to the employment categories of Smart Bildungswerk. *Important: All amounts in the table are round...

Employment categories Smart Bildungswerk

Your employment Employment categories

Here you will find the salary categories that can be selected for the employment contract with Smart Bildungswerk. *Important: All amounts in the table are rounded in € and refer to calculations based on the following: Year of validity 2024, tax class 1, with...

Per Diems

Travel expenses

What you need to know in a nutshell: The reason for the trip must be business-related and connected to an order that was invoiced via Smart. Please submit your travel expense reimbursement requests to us promptly and by the end of the following month. Ple...

Submitting travel expenses

Travel expenses

Please submit receipts and invoices for travel expenses such as transportation tickets, train tickets and airline tickets via the expense reimbursement form. The travel expenses form only calculates the flat-rate travel expenses, such as per diems, accommodati...