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The Supervisory Board of SMartDe eG has 5 seats. Ideally, these should be filled as follows: 1 representative of the SmartBe Fondation (mandatory seat according to the Statue of SmartDe eG) 1 representative of the active members 1 representative from sci...

Mein.Smart - your safe payroll documents storage on Nextcloud You will receive access to your personal cloud on Mein.Smart at the end of your first month of employment. You will then receive a notification by email and should create a password when logging in...

Smart Guide This guide contains all relevant information and workflows regarding your work with Smart. Please note that this page is continuously updated. This website is public and you do not need extra access. The log in function in the top bar is only use...

VAT exemption according to §4 Nr. 21 Buchst. a Doppelbuchst. bb UStG If the VAT exemption issued for your client includes your activity, Smart will issue an invoice without VAT. To do this, we need a copy of the VAT exemption, which you can receive directly f...

We issue invoices without VAT (according to § 4 No. 22 UStG) to individuals or institutions (associations, companies, etc.) if: 1. the courses have an educational character (no leisure time, no counseling). For example Language lessons Education of childr...

I am a small business owner - why does Smart issue an invoice with VAT?  Because Smart is subject to VAT and the invoice is issued via Smart and not with your private tax number. What VAT rate applies?  Smart is subject to VAT. Whether a service is su...

Quarterly Reports You will find here statistics on cooperative developments on a quarterly basis. Events & Surveys Smart will keep you informed about interesting events, important dates etc. on this page.  General Information We archive all important ...

No Smart account yet? First, you should register in our Smart Portal. More info on the next steps in the portal can be found here. Logging in to your account in Smart Portal  Go to and select the Sign in option to log in to your already existing account. ...

Self-employed activity If you have your own tax number, you can invoice some of your services yourself alongside your employment with Smart. Annual income comparison If you are covered by public health insurance through Smart, it is important that your empl...

Your order has been rejected? Smart will reject the order from you if: The planned activity requires a license or a guarantee. The planned activity does not comply with the statute of the cooperative. The planned activity cannot be processed through Smar...

Cancelling an order form in "Smart confirmation" You’ve just sent us an order form and then noticed an error? If the order form is still in “Smart confirmation”, simply open it, scroll to the bottom of the page, and click “Retrieve Order”: The order will i...

On the left in the graph below, find in which status is currently the order that you want to change and proceed accordingly. You can leave us a comment under each order - please note that we are not notified, once the comment has been added after submitting...

What happens with the order? After creating the order, it will be sent to Smart for confirmation. Here, we will take a closer look at the order and contact you if we have any questions or comments. If your order needs to be confirmed by the client, it will be...

Invoices are created based on orders and go through different statuses. In the “Invoices” overview, you will find lists showing the current status of each of your invoices. Click on the relevant status to view and open your invoices. Invoices are sent to your...

What kind of payments are possible? The invoice that the client receives from Smart contains Smart's bank details where the money should be transferred. In exceptional cases, however, payments can also be made via PayPal or Wise. Please note that this ofte...

What can be reimbursed? Advertising e.g. flyers, posters, social media campaigns Bahncard If you buy a BahnCard privately and also use it for business trips or travel to job interviews, you can claim the costs as income-related expenses. It is import...

What is parental leave? Parental leave is a legally protected period away from work for mothers and fathers who personally care for and raise their child. As an employee, you can request parental leave from Smart. You can take up to 3 years of parental leave ...

When you are employed, social security contributions and wage tax are financed from your budget and paid to the relevant authorities by the cooperative. You are responsible for both the employer’s and the employee’s share. You can freely decide how much incom...

If your personal data has changed, please make sure to request an update of your profile information. Please update your profile as soon as there are important changes in place. Only then we can make sure that your payslips and other important documents are u...