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If things are damaged or someone else is injured during the execution of your order, our professional liability insurance is liable. Orders carried out outside of Smart are NOT covered by the insurance. For this purpose, we recommend extra business liability ...

Have you already taken part in the personal appointment? Here are the next steps: Step 1: Become a member of the cooperative. Please note: Your membership in the cooperative does not automatically mean that you are employed. In case you want to begin employ...

1. Info session Do you want to know more about the Smart cooperative, what we do stand for and how you can work with us? Then attend one of our info sessions! Our info sessions take place weekly, usually on Thursdays at 11 a.m., alternating between English a...

The Supervisory Board of the Smart Cooperative (SMartDe eG) has 5 seats and is composed as follows: Joel Dullroy, journalist, employee of Smart and one of Smart's first cooperative members in Germany Norbert Kunz, founder and managing director of Social Im...

The Supervisory Board of SMartDe eG has 5 seats. Ideally, these should be filled as follows: 1 representative of the SmartBe Fondation (mandatory seat according to the Statue of SmartDe eG) 1 representative of the active members 1 representative from sci...

In the future, the Smart Portal will replace all other tools. In the meantime, some functions will still run via the mein.Smart platform.  You will receive access to your personal cloud at mein.Smart after your membership has been confirmed via the Smart Port...

Smart Guide On this page we have collected all the important instructions and important information for you and are continuing to update them. This page is public and you do not need extra access. The log in function in the top bar is only used by Smart to c...

VAT exemption according to §4 Nr. 21 Buchst. a Doppelbuchst. bb UStG If the VAT exemption issued for your client includes your activity, Smart will issue an invoice without VAT. To do this, we need a copy of the VAT exemption, which you can receive directly f...

We issue invoices without VAT (according to § 4 No. 22 UStG) to individuals or institutions (associations, companies, etc.) if: 1. the courses have an educational character (no leisure time, no counseling). For example Language lessons Education of childr...

I am a small business owner - why does Smart issue an invoice with VAT?  Because Smart is subject to VAT and the invoice is issued via Smart and not with your private tax number. What VAT rate applies?  Smart is subject to VAT. Whether a service is su...

Smart offers a bike leasing program for our employees. The offer is aimed exclusively at the cooperative members who wish to be employed by Smart for a longer period of time. The leasing contract is for 3 years and is tied to the employment contract. The bikes...

Quarterly Reports You will find here statistics on cooperative developments on a quarterly basis. Events & Surveys Smart will keep you informed about interesting events, important dates etc. on this page.  General Information We will archive all impor...

No Smart account yet? First, you should register in our Smart Portal. More info on the next steps in the portal can be found here. Logging in to your account in Smart Portal  Go to and select the Sign in option to log in to your already existing account. ...

Your order has been rejected? Smart will reject the order from you if: The planned activity requires a license or a guarantee. The planned activity does not comply with the statute of the cooperative. The planned activity cannot be processed through Smar...

Attention: When canceling orders, invoices that have already been issued or planned are not automatically canceled. Please inform the advisor's team if invoices that have already been issued are also to be cancelled. We will contact you, if it is not clear wh...

On the left in the graph below, find in which status is currently the order that you want to change and proceed accordingly. If you want to make a change to a recurring order, you can do so for an individual invoice as shown in point 4 above. If there is a ...

What happens with the order After creating the order, it will be sent to Smart for confirmation. Here, we will take a closer look at the order and contact you if we have any questions or comments. If your order still needs to be confirmed by the client, it wi...

Issued: these invoices have already been sent to the client and are waiting for payment.   Drafts: Here you can find drafts of the invoices that are automatically generated in the portal 7 days prior to the invoice date (based on your order). As soon as t...