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Change of personal details

Smart Portal

If your personal data has changed, please make sure to request an update of your profile informat...

Updated 1 hour ago by Marie

Dashboard

Smart Portal

On the dashboard, you can see a quick overview of all modules in the portal: assignments and invo...

Updated 1 hour ago by Marie

Smart Guide

Mein.Smart and Smart Guide

Smart Guide This guide contains all relevant information and workflows regarding your work with ...

Updated 1 hour ago by Marie

Mein.Smart

Mein.Smart and Smart Guide

Mein.Smart - your safe documents storage on Nextcloud YYou will receive access to your personal ...

Updated 1 hour ago by Marie

The Executive Board

The Cooperative The Executive Board

The Executive Board of the Smart Cooperative consists of 2 representatives. The Executive Board ...

The General Assembly - rights and obligations

The Cooperative The General Assembly

Being a member of the cooperative means having the right to vote at the General Assembly, which t...

Social security contributions

Your employment Employment categories

If you are employed (for the duration of the employment contract), social security contributions ...

Parental Leave

ABC of employment

What is Parental Leave? Parental leave is an unpaid break from work for mothers and fathers who ...

Reimbursable goods

Expense reimbursement

What can be reimbursed? Advertising e.g. flyers, posters, social media campaigns Bahncar...

Updated 3 days ago by Alicja

FAQ - Payments

FAQ - Order processing

What kind of payments are possible? The invoice that the client receives from Smart contains S...

Check invoice status

Order and invoice status

Issued: these invoices have already been sent to the client and are waiting for payment.   D...

Check order status

Order and invoice status

What happens with the order After creating the order, it will be sent to Smart for confirmation....

Requesting changes

Order Processing

On the left in the graph below, find in which status is currently the order that you want to chan...

Cancelling orders

Order Processing

Attention: When canceling orders, invoices that have already been issued or planned are not autom...

Order rejected or client blocked

Order Processing

Your order has been rejected? Smart will reject the order from you if: The planned activity r...

Side income

ABC of employment

Own invoicing If you have your own tax number, you can invoice part of your services yourself in...

Updated 3 days ago by Marie

Follow us on Social Media!

Smart in Social Media

Log in

Smart Portal

No Smart account yet? First, you should register in our Smart Portal. More info on the next step...

Governance

Community in Smart Portal Cooperative Life

Quarterly Reports You will find here statistics on cooperative developments on a quarterly basis...

Updated 3 days ago by Alicja

FAQ - VAT tax

FAQ - Order processing

I am a small business owner - why does Smart issue an invoice with VAT?  Because Smart is subj...

Updated 3 days ago by Silvia