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FAQ - invoicing process

FAQ - Order processing

What is the difference between an order and an invoice? You place an order with Smart with all...

Updated 17 hours ago by Maja

Requesting changes

Order Processing

On the left in the graph below, find in which status is currently the order that you want to chan...

Updated 17 hours ago by Maja

Submitting travel expenses

Travel expenses

Please submit receipts and invoices for travel expenses such as transportation tickets, train tic...

Updated 2 weeks ago by Maja

Employment conditions

Your employment Before employment

You will receive an employment contract for a job at Smart. The prerequisites for this are member...

Updated 3 weeks ago by Maja

Social security contributions

Your employment Employment categories

If you are employed (for the duration of the employment contract), social security contributions ...

Updated 3 weeks ago by Maja

Sick leave

ABC of employment

Sickness notifications are now sent electronically from the doctor to the health insurance compan...

Updated 3 weeks ago by Maja

Side income

ABC of employment

Own invoicing If you have your own tax number, you can invoice part of your services yourself in...

Updated 3 weeks ago by Maja

Payroll

ABC of employment

If you are employed via Smart, you will receive an automatically generated payslip ("Lohnzettel",...

Updated 3 weeks ago by Katharina Kniess

Parental Leave

ABC of employment

What is Parental Leave? Parental leave is an unpaid break from work for mothers and fathers who ...

Updated 3 weeks ago by Maja

Maternity protection

ABC of employment

What is Maternity Protection? Maternity protection is a special safeguard for women who are empl...

Updated 3 weeks ago by Maja

Deutschlandticket (Jobticket)

Other benefits

Smart offers the Deutschlandticket to employed members as a job ticket. The monthly costs can be ...

Updated 1 month ago by Maja

Checking the status of expense reimbursement

Expense reimbursement 2. Step: Submit reimbursement of expenses

In the "Expense reimbursements" view, there are 4 statuses. This allows you to see at a glance wh...

Updated 1 month ago by Maja

Submit expense reimbursement

Expense reimbursement 2. Step: Submit reimbursement of expenses

The costs for your expenses will be transferred to the account specified in your profile via the ...

Updated 1 month ago by Maja

Managing receipts

Expense reimbursement 1. Step: Entering receipts

Receipts by Status You can find the receipts in the portal in different lists, depending on the ...

Updated 1 month ago by Maja

Uploading receipts

Expense reimbursement 1. Step: Entering receipts

Here you can upload receipts that you have paid yourself. If an invoice is to be paid by Smart, y...

Updated 1 month ago by Maja

Reimbursement conditions

Reimbursement conditions

In a nutshell Professional cost and travel expenses will be reimbursed from your budge...

Updated 1 month ago by Maja

Minijobs

Your employment Before employment

For whom? If your gross salary amounts to up to 538 EUR (info: 2024) you are employed as a minij...

Updated 1 month ago by Maja

Minijobs

ABC of employment

For whom? If your gross salary amounts to up to 538 EUR (info: 2024) you are employed as a minij...

Updated 1 month ago by Maja

Payment guarantee

Insurance on the assignment

If you handle your orders through Smart and are employed by Smart, you can benefit from the payme...

Updated 1 month ago by Maja

Receipts and Invoices

Expense reimbursement 1. Step: Entering receipts

Receipts without detailed invoice details can be issued for smaller amounts up to €250 gross (inc...

Updated 2 months ago by Maja