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No Smart account yet? First, you should register in our Smart Portal. More info on the next steps in the portal can be found here. Logging in to your account in Smart Portal Go to and select the Sign in option to log in to your already existing account. ...
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Side income
Own invoicing If you have your own tax number, you can invoice part of your services yourself in addition to your employment at Smart. Annual Income ComparisonTo remain insured through Smart, it’s important that the majority of your orders are handled throug...
Order rejected or client blocked
Your order has been rejected? Smart will reject the order from you if: The planned activity requires a license or a guarantee. The planned activity does not comply with the statute of the cooperative. The planned activity cannot be processed through Smar...
Cancelling orders
Attention: When canceling orders, invoices that have already been issued or planned are not automatically canceled. Please inform the advisor's team if invoices that have already been issued are also to be cancelled. We will contact you, if it is not clear wh...
Requesting changes
On the left in the graph below, find in which status is currently the order that you want to change and proceed accordingly. You can leave us a comment under each order - please note that we are not notified, once the comment has been added after submitting...
Check order status
What happens with the order After creating the order, it will be sent to Smart for confirmation. Here, we will take a closer look at the order and contact you if we have any questions or comments. If your order still needs to be confirmed by the client, it wi...
Check invoice status
Issued: these invoices have already been sent to the client and are waiting for payment. Drafts: Here you can find drafts of the invoices that are automatically generated in the portal 7 days prior to the invoice date (based on your order). As soon as t...
FAQ - Payments
What kind of payments are possible? The invoice that the client receives from Smart contains Smart's bank details where the money should be transferred. In exceptional cases, however, payments can also be made via PayPal or Wise. Please note that this ofte...
Reimbursable goods
What can be reimbursed? Advertising e.g. flyers, posters, social media campaigns Bahncard If you buy a BahnCard privately and also use it for business trips or travel to job interviews, you can claim the costs as income-related expenses. It is import...
Parental Leave
What is Parental Leave? Parental leave is an unpaid break from work for mothers and fathers who want to personally care for and raise their child. As an employee, you can request parental leave from Smart. During parental leave, Smart must grant you up to 3 y...
Social security contributions
If you are employed (for the duration of the employment contract), social security contributions and income tax will be deducted from your earnings and paid by the cooperative. Both the employer and employee contributions are paid by the member. How much inco...
Change of personal details
If your personal data has changed, please make sure to update your profile. Please update your profile as soon as there are important changes in place. Only then we can make sure that your payslips and other important documents are up to date. Please not...
The General Assembly - rights and obligations
Being a member of the cooperative means having the right to vote at the General Assembly, which takes place at least once a year. Voting is based on the principle of one member = one vote, regardless of how many shares the member has acquired. The following...
The Executive Board
The Executive Board of the Smart Cooperative consists of 2 representatives. The Executive Board is authorized to represent the cooperative individually and manages the cooperative's business. The Executive Board is elected by the Supervisory Board. Since 2...