Requesting changes

On the left in the graph below, find in which status is currently the order that you want to change and proceed accordingly.

You can leave us a comment under each order - please note that we are not notified, once the comment has been added after submitting the order. In the case of urgent changes, please do not use that option, but write us an e-mail at members@smartde.coop instead. Please also note that comments added to an order will not appear as comments in the invoice draft.

If you want to make a change to a recurring order, you can domake sothe change for an individual invoiceinvoice, as showndescribed in pointstep 4 above.above If– therei.e. isafter ayou changehave received the automatic email from the portal informing you that affectsthe allinvoice future invoices of this order, or theredraft has been acreated. change inIf the change affects all invoices for this order or client data,details you will need to submitchange, a new recurring order.order must be created.