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How to contact us

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Via E-Mail

Please make sure to use the correct e-mail address for your query, so that it can be assigned to the right team and you get your answer fast.

  • Contact <info@smartde.coop> in case of general questions (e-mail for partners, non-members and interested public)
  • Contact <members@smartde.coop> as a member of Smart eG
  • Contact <bildungswerk@smartde.coop> as a member of SmartBildungswerk
  • Contact <clients@smartde.coop> in case of specific questions related to the invoices (e-mail address for clients)

Via phone

You can reach us on: + 49 (0) 30 2433 6740
Monday-Friday from 9:30am - 12:30 pm and from 1:30pm - 3pm

Come to the Q&A Session

Do you have general questions about Smart processes? For example, how does expanse reimbursment work or you want to understand better how the Smart Portal works?

Then come to the open Q&A Session via Zoom every Thursday from 10am-11am.

Please note that Q&A is an open format. You may be in the call with other members. If you want to discuss a personal questions, you might need to count in waiting time.

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