Frequently asked questions - employment contract

An order form is completed for each order processed via Smart, which the customer and the member confirm on behalf of the cooperative. With the digital order, the cooperative is informed that an invoice is to be sent to the customer.

The invoice is issued by Smart. The customer pays the invoice amount to the cooperative's account. The cooperative ensures that your customers receive correct invoices. Please note that the cooperative is subject to VAT and therefore issues invoices with VAT.

No, Smart is not health insurance. However, access to social insurance is possible through employment with the cooperative. The statutory health insurance company can be chosen freely.

In order to fulfill your employment contract with Smart, you must complete the agreed order volume. This also includes submitting your planned orders on time and completing them on time. If you have difficulties meeting your obligations, you can always write to us: together we will find a solution that is acceptable for you, for the customer and for the cooperative.

Yes, this is possible without additional fees.

No, Smart does not offer tax advice. If jobs are processed via Smart as part of an employment contract, Smart automatically forwards the income tax to the tax office. If all orders are processed via Smart as part of an employment contract, it is therefore not mandatory to submit a tax return. However, we still recommend submitting an annual tax return in order to claim certain costs (e.g. via platforms such as Smartsteuer, Wundertax, etc.).