# Get in touch with us # Where to find us ##### **Office and invoicing address:** Smart Genossenschaft & Smart Bildungswerk SMartDe eG und Smart Bildungswerk gGmbh Franz-Mehring-Platz 1 10243 Berlin +49 (0)30 5445 36190

Our office is open. Please make an appointment via e-mail or phone beforehand. You can find our contact details[ here](https://guide.smartde.coop/en/books/get-in-touch-with-us/page/how-to-contact-us).

# How to contact us [![image.png](https://guide.smartde.coop/en/uploads/images/gallery/2024-02/scaled-1680-/Mqiimage.png)](https://guide.smartde.coop/en/uploads/images/gallery/2024-02/Mqiimage.png) #### Via E-Mail Please make sure to use the correct e-mail address for your query, so that it can be assigned to the right team and you get your answer fast. - Contact **<info@smartde.coop>** in case of general questions (e-mail for partners, non-members and interested public) - Contact **<members@smartde.coop>** as a member of the Smart cooperative - Contact **<bildungswerk@smartde.coop>** as a member of Smart Bildungswerk - Contact **<clients@smartde.coop>** in case of specific questions related to the invoices (e-mail address for clients) --- #### Via phone You can reach us on: +49 (0)30 5445 36190 Monday-Friday from 9:30am - 12:30 pm and from 1:30pm - 3pm --- #### Come to the Q&A Session (for members only) Do you have general questions about Smart processes? For example, how does expense reimbursement work or you want to understand better how the Smart Portal works? Then book a 15' appointment at the [Q&A Session via Teams.](https://outlook.office365.com/book/SmartGenossenschaftQAKopie@smartde.coop/)

We are available for a video call very **Thursday from 10am-10:45am**.